{"id":37,"date":"2024-11-21T17:33:10","date_gmt":"2024-11-21T17:33:10","guid":{"rendered":"https:\/\/rhcb2b.wpenginepowered.com\/builder-program\/?page_id=37"},"modified":"2026-02-23T19:31:06","modified_gmt":"2026-02-23T19:31:06","slug":"find-a-representative","status":"publish","type":"page","link":"https:\/\/reliancecommercialsolutions.com\/builder-hvac-canada\/find-a-representative\/","title":{"rendered":"Find a Representative"},"content":{"rendered":"<section class=\"section home-banner\">  \n      <style type=\"text\/css\">\n      .home-banner .carousel-row__indicators__row li.slick-active::after {\n        animation-duration: 1700ms;\n      }\n    <\/style>\n    <div class=\"home-banner__inner banner-style--tall\">\n      <div class=\"home-banner__row carousel-row autoplay-on\" data-speed=\"1700\">\n                              <div class=\"home-banner__slide style--tall\" \n            data-theme=\"light\">\n              <div class=\"home-banner__slide__image slide__image \">\n                \n  <img\n    fetchpriority=\"high\" decoding=\"sync\"src=\"https:\/\/reliancecommercialsolutions.com\/builder-hvac-canada\/wp-content\/uploads\/sites\/6\/2024\/11\/HP_Builder_find-a-rep_desktop-1-scaled-1.jpg\" alt=\"\" loading=\"eager\"  >\n\n\n  <img\n    fetchpriority=\"high\" decoding=\"sync\"src=\"https:\/\/reliancecommercialsolutions.com\/builder-hvac-canada\/wp-content\/uploads\/sites\/6\/2024\/11\/HP_Builder_find-a-rep_desktop-1-scaled-1-1024x310.jpg\" alt=\"\" loading=\"eager\"  >\n\n              <\/div>\n              <div class=\"row\">\n                <div class=\"home-banner__slide__content column\">\n                  <div class=\"slide__overlay\">\n                    <div class=\"slide__overlay__inner\">\n                                              <h2 class=\"slide__title\">Find the Key Account Manager for your region.<\/h2>\n                                                                                          <p class=\"slide__desc\">Our dedicated builder team is here to help you determine the best options to meet your water heater and HVAC needs.<\/p>\n                                                                <\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n            <\/div>\n\n                  <\/div>\n            <div class=\"carousel-row__controls show-for-medium style--light\" data-theme=\"light\"><\/div>\n\n      <div class=\"carousel-row__indicators  animated style--light\" data-theme=\"light\" role=\"presentation\">\n        <button class=\"carousel-row__button hide\" aria-label=\"Pause Carousel\"><\/button>\n      <\/div>\n\n          <\/div>\n\n  <\/section>\n\n\n<section class=\"section generic-content\">\n    <div class=\"row\">\n      <div class=\"column\">\n        <div class=\"generic-content__container\">\n                    <h2 style=\"text-align: center;\"><span style=\"color: #00599a;\">Find the Key Account Manager for your region.<\/span><\/h2>\n<p style=\"text-align: center;\">Our dedicated builder team is here to help you determine the best options to meet your water heater and HVAC needs.<\/p>\n\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n\n<div class=\"rhc-spacer \" style=\"margin:-48px 0 0\"><\/div>\n\n\n<section id=\"profile-cards-69e366fb5f164\" class=\"section profile-cards\">\n    <div class=\"row\">\n      <div class=\"column\">\n        <div class=\"profile-cards__inner\">\n          \n          <div class=\"profile-cards__cards-row\">\n                                                    \n                <div class=\"profile-card\" data-person=\"Shannon Bertuzzi\" id=\"profile-card__card-12cd5811\"\n                    data-card-id=\"12cd5811\">\n                    <h3>\n                        <button class=\"profile-card__toggle\" aria-expanded=\"false\"\n                            aria-controls=\"profile-card__details__panel-12cd5811\"\n                            aria-label=\"Shannon Bertuzzi, Director of Builder Markets\">\n                            <div class=\"profile-card__image\">\n                                                                <img\n    class=\"lazyload\" data-src=\"https:\/\/reliancecommercialsolutions.com\/builder-hvac-canada\/wp-content\/uploads\/sites\/6\/2024\/11\/Shannon-300x300-1.jpg\" alt=\"\" loading=\"lazy\"  >\n\n                                                            <\/div>\n                \n                            <div class=\"profile-card__summary\">\n                                <div class=\"profile-card__summary__content\">\n                                                                        <p class=\"profile-card__name\" id=\"profile-card__name-12cd5811\">Shannon Bertuzzi<\/p>\n                                                                                                            <p class=\"profile-card__role\">Director of Builder Markets<\/p>\n                                                                    <\/div>\n                                                            <\/div>\n                        <\/button>\n                    <\/h3>\n                <\/div>\n            \n                                        \n                <div class=\"profile-card\" data-person=\"Tracey Rieger\" id=\"profile-card__card-d45630ea\"\n                    data-card-id=\"d45630ea\">\n                    <h3>\n                        <button class=\"profile-card__toggle\" aria-expanded=\"false\"\n                            aria-controls=\"profile-card__details__panel-d45630ea\"\n                            aria-label=\"Tracey Rieger, Key Account Manager\">\n                            <div class=\"profile-card__image\">\n                                                                <img\n    class=\"lazyload\" data-src=\"https:\/\/reliancecommercialsolutions.com\/builder-hvac-canada\/wp-content\/uploads\/sites\/6\/2024\/11\/Tracey-Rieger-300x300-1.png\" alt=\"\" loading=\"lazy\"  >\n\n                                                            <\/div>\n                \n                            <div class=\"profile-card__summary\">\n                                <div class=\"profile-card__summary__content\">\n                                                                        <p class=\"profile-card__name\" id=\"profile-card__name-d45630ea\">Tracey Rieger<\/p>\n                                                                                                            <p class=\"profile-card__role\">Key Account Manager<\/p>\n                                                                    <\/div>\n                                                                <p class=\"profile-card__region\">Southwestern Ontario Region<\/p>\n                                                            <\/div>\n                        <\/button>\n                    <\/h3>\n                <\/div>\n            \n                                        \n                <div class=\"profile-card\" data-person=\"Jennifer Hurd\" id=\"profile-card__card-bb168aff\"\n                    data-card-id=\"bb168aff\">\n                    <h3>\n                        <button class=\"profile-card__toggle\" aria-expanded=\"false\"\n                            aria-controls=\"profile-card__details__panel-bb168aff\"\n                            aria-label=\"Jennifer Hurd, Key Account Manager\">\n                            <div class=\"profile-card__image\">\n                                                                <img\n    class=\"lazyload\" data-src=\"https:\/\/reliancecommercialsolutions.com\/builder-hvac-canada\/wp-content\/uploads\/sites\/6\/2024\/11\/Jennifer-300x300-1.jpg\" alt=\"\" loading=\"lazy\"  >\n\n                                                            <\/div>\n                \n                            <div class=\"profile-card__summary\">\n                                <div class=\"profile-card__summary__content\">\n                                                                        <p class=\"profile-card__name\" id=\"profile-card__name-bb168aff\">Jennifer Hurd<\/p>\n                                                                                                            <p class=\"profile-card__role\">Key Account Manager<\/p>\n                                                                    <\/div>\n                                                                <p class=\"profile-card__region\">Greater Toronto Area East, Durham<\/p>\n                                                            <\/div>\n                        <\/button>\n                    <\/h3>\n                <\/div>\n            \n                                        \n                <div class=\"profile-card\" data-person=\"Rick Coker\" id=\"profile-card__card-99597ad2\"\n                    data-card-id=\"99597ad2\">\n                    <h3>\n                        <button class=\"profile-card__toggle\" aria-expanded=\"false\"\n                            aria-controls=\"profile-card__details__panel-99597ad2\"\n                            aria-label=\"Rick Coker, Key Account Manager\">\n                            <div class=\"profile-card__image\">\n                                                                <img\n    class=\"lazyload\" data-src=\"https:\/\/reliancecommercialsolutions.com\/builder-hvac-canada\/wp-content\/uploads\/sites\/6\/2024\/11\/BuilderSiteHeadShot-Rick-1-300x300-1.png\" alt=\"\" loading=\"lazy\"  >\n\n                                                            <\/div>\n                \n                            <div class=\"profile-card__summary\">\n                                <div class=\"profile-card__summary__content\">\n                                                                        <p class=\"profile-card__name\" id=\"profile-card__name-99597ad2\">Rick Coker<\/p>\n                                                                                                            <p class=\"profile-card__role\">Key Account Manager<\/p>\n                                                                    <\/div>\n                                                                <p class=\"profile-card__region\">Hamilton, Halton, Niagara Region and Western Canada<\/p>\n                                                            <\/div>\n                        <\/button>\n                    <\/h3>\n                <\/div>\n            \n                                        \n                <div class=\"profile-card\" data-person=\"Feddie Osman\" id=\"profile-card__card-ab42f068\"\n                    data-card-id=\"ab42f068\">\n                    <h3>\n                        <button class=\"profile-card__toggle\" aria-expanded=\"false\"\n                            aria-controls=\"profile-card__details__panel-ab42f068\"\n                            aria-label=\"Feddie Osman, Key Account Manager\">\n                            <div class=\"profile-card__image\">\n                                                                <img\n    class=\"lazyload\" data-src=\"https:\/\/reliancecommercialsolutions.com\/builder-hvac-canada\/wp-content\/uploads\/sites\/6\/2024\/11\/Feddi-Osman-300x300-1.jpg\" alt=\"\" loading=\"lazy\"  >\n\n                                                            <\/div>\n                \n                            <div class=\"profile-card__summary\">\n                                <div class=\"profile-card__summary__content\">\n                                                                        <p class=\"profile-card__name\" id=\"profile-card__name-ab42f068\">Feddie Osman<\/p>\n                                                                                                            <p class=\"profile-card__role\">Key Account Manager<\/p>\n                                                                    <\/div>\n                                                                <p class=\"profile-card__region\">Ottawa and Eastern Ontario<\/p>\n                                                            <\/div>\n                        <\/button>\n                    <\/h3>\n                <\/div>\n            \n                                        \n                <div class=\"profile-card\" data-person=\"Carla Agostino\" id=\"profile-card__card-364d93c4\"\n                    data-card-id=\"364d93c4\">\n                    <h3>\n                        <button class=\"profile-card__toggle\" aria-expanded=\"false\"\n                            aria-controls=\"profile-card__details__panel-364d93c4\"\n                            aria-label=\"Carla Agostino, Key Account Manager\">\n                            <div class=\"profile-card__image\">\n                                                                <img\n    class=\"lazyload\" data-src=\"https:\/\/reliancecommercialsolutions.com\/builder-hvac-canada\/wp-content\/uploads\/sites\/6\/2024\/11\/carla-300x300-1.jpg\" alt=\"\" loading=\"lazy\"  >\n\n                                                            <\/div>\n                \n                            <div class=\"profile-card__summary\">\n                                <div class=\"profile-card__summary__content\">\n                                                                        <p class=\"profile-card__name\" id=\"profile-card__name-364d93c4\">Carla Agostino<\/p>\n                                                                                                            <p class=\"profile-card__role\">Key Account Manager<\/p>\n                                                                    <\/div>\n                                                                <p class=\"profile-card__region\">Hamilton CMA<\/p>\n                                                            <\/div>\n                        <\/button>\n                    <\/h3>\n                <\/div>\n            \n                                        \n                <div class=\"profile-card\" data-person=\"Paolo Spinosa\" id=\"profile-card__card-6347eb20\"\n                    data-card-id=\"6347eb20\">\n                    <h3>\n                        <button class=\"profile-card__toggle\" aria-expanded=\"false\"\n                            aria-controls=\"profile-card__details__panel-6347eb20\"\n                            aria-label=\"Paolo Spinosa, Technical Support Manager\">\n                            <div class=\"profile-card__image\">\n                                                                <img\n    class=\"lazyload\" data-src=\"https:\/\/reliancecommercialsolutions.com\/builder-hvac-canada\/wp-content\/uploads\/sites\/6\/2024\/11\/Paulos-Headshot-300x300-1.png\" alt=\"\" loading=\"lazy\"  >\n\n                                                            <\/div>\n                \n                            <div class=\"profile-card__summary\">\n                                <div class=\"profile-card__summary__content\">\n                                                                        <p class=\"profile-card__name\" id=\"profile-card__name-6347eb20\">Paolo Spinosa<\/p>\n                                                                                                            <p class=\"profile-card__role\">Technical Support Manager<\/p>\n                                                                    <\/div>\n                                                            <\/div>\n                        <\/button>\n                    <\/h3>\n                <\/div>\n            \n                                        \n                <div class=\"profile-card\" data-person=\"Michelle Nikitin\" id=\"profile-card__card-26ecd82d\"\n                    data-card-id=\"26ecd82d\">\n                    <h3>\n                        <button class=\"profile-card__toggle\" aria-expanded=\"false\"\n                            aria-controls=\"profile-card__details__panel-26ecd82d\"\n                            aria-label=\"Michelle Nikitin, Key Account Manager\">\n                            <div class=\"profile-card__image\">\n                                                                <img\n    class=\"lazyload\" data-src=\"https:\/\/reliancecommercialsolutions.com\/builder-hvac-canada\/wp-content\/uploads\/sites\/6\/2025\/09\/Mitchelle.jpeg\" alt=\"\" loading=\"lazy\"  >\n\n                                                            <\/div>\n                \n                            <div class=\"profile-card__summary\">\n                                <div class=\"profile-card__summary__content\">\n                                                                        <p class=\"profile-card__name\" id=\"profile-card__name-26ecd82d\">Michelle Nikitin<\/p>\n                                                                                                            <p class=\"profile-card__role\">Key Account Manager<\/p>\n                                                                    <\/div>\n                                                                <p class=\"profile-card__region\">GTA west, Simcoe county, Northern Ontario, Manitoba, Saskatchewan<\/p>\n                                                            <\/div>\n                        <\/button>\n                    <\/h3>\n                <\/div>\n            \n                      <\/div>\n\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"profile-card__details\">\n\n      \n        <div class=\"profile-card__details__panel\" id=\"profile-card__details__panel-12cd5811\" data-panel-id=\"12cd5811\" style=\"display:none;\">\n          <div class=\"row\">\n            <div class=\"column\">\n\n              <div class=\"panel__details\">\n                <button class=\"panel__toggle expand-toggle\" aria-label=\"Close\">\n                  <span class=\"screen-reader-text\">Close<\/span>\n                  <i class=\"fa fa-close\"><\/i>\n                <\/button>\n\n                                  <p class=\"panel__details__email\">\n                    <a href=\"mailto:SBertuzzi@reliancecomfort.com\" title=\"Email Shannon Bertuzzi\">\n                      SBertuzzi@reliancecomfort.com\n                    <\/a>\n                  <\/p>\n                                                  <p class=\"panel__details__phone\">\n                    <a href=\"phone:4163470465\" title=\"Call Shannon Bertuzzi\">\n                      416-347-0465\n                    <\/a>\n                  <\/p>\n                                                  <div class=\"panel__details__bio\"><p>Shannon brings more than 25 years of sales, marketing and business development experience to her role, where she is responsible for strategic builder initiatives and participant engagement. Her wealth of knowledge, as well as her ability to inspire and foster relationships, has been instrumental on several successful residential, commercial and new construction programs developed throughout her career.<\/p>\n<h4><strong>Fast Facts<\/strong><\/h4>\n<p><strong>Hobbies:<\/strong> Travelling, cottaging, kickboxing and being with family and friends<\/p>\n<p><strong>Favourite quote:<\/strong> A positive mindset brings positive things. Be positive. Be true. Be kind.<\/p>\n<p><strong>Best part of work:<\/strong>  Encouraging team members to develop, grow and succeed. Working in the homebuilding industry to influence and implement change for both builders and Reliance.<\/p>\n<p><strong>Memorable moment: <\/strong> The birth of two children \u2014 and making every day memorable.<\/p>\n<h5><strong>Advocacy and Leadership<\/strong><\/h5>\n<p>Shannon Bertuzzi brings a wealth of experience in sales, marketing, and business development, spanning over 25 years. As the Director of Builder Sales at Reliance, she plays a crucial role in driving strategic builder initiatives and fostering participant engagement. Throughout her impressive career, Shannon has made significant contributions to the successful development of numerous residential, commercial, and new construction programs.<\/p>\n<p>Shannon\u2019s expertise extends beyond her professional responsibilities. She is actively involved in various industry organizations and committees, serving as a valuable member of the Simcoe County Home Builder Board of Directors and the MOECC Lake Simcoe Steering Committee. In addition, she has dedicated her time and leadership as a past four-year Board Director for BILD and a three-year Board of Director member for the Durham Home Builder Association.<\/p>\n<p>Recognized for her outstanding advocacy and leadership in promoting sustainable communities, Shannon has been invited to speak at numerous government and municipal events. In 2015, Shannon was honoured with EnerQuality\u2019s Industry Leader of the Year award, further highlighting her exceptional contributions to the industry.<\/p>\n<p>In addition to her impressive accolades, Shannon has also received the highly esteemed CHBA\u2019s Award of Honour. This significant recognition celebrates Shannon\u2019s exceptional local and provincial accomplishments, acknowledging her remarkable contributions to the industry. Her dedication, expertise, and commitment to sustainable development have made her a respected leader in the field of sales, marketing, and business development.<\/p>\n<\/div>\n                                              <\/div>\n              \n            <\/div>\n          <\/div>\n        <\/div>\n\n      \n        <div class=\"profile-card__details__panel\" id=\"profile-card__details__panel-d45630ea\" data-panel-id=\"d45630ea\" style=\"display:none;\">\n          <div class=\"row\">\n            <div class=\"column\">\n\n              <div class=\"panel__details\">\n                <button class=\"panel__toggle expand-toggle\" aria-label=\"Close\">\n                  <span class=\"screen-reader-text\">Close<\/span>\n                  <i class=\"fa fa-close\"><\/i>\n                <\/button>\n\n                                  <p class=\"panel__details__email\">\n                    <a href=\"mailto:Trieger2@reliancecomfort.com\" title=\"Email Tracey Rieger\">\n                      Trieger2@reliancecomfort.com\n                    <\/a>\n                  <\/p>\n                                                  <p class=\"panel__details__phone\">\n                    <a href=\"phone:2892306492\" title=\"Call Tracey Rieger\">\n                      289-230-6492\n                    <\/a>\n                  <\/p>\n                                                  <div class=\"panel__details__bio\"><p>Tracey has more than 25 years of experience in sales and account management, especially in executing full sales cycles and product solutions in the areas of hot water tanks, heating and air conditioning for builders.<\/p>\n<h4><strong>Fast Facts<\/strong><\/h4>\n<p><strong>Hobbies:<\/strong> Travelling<\/p>\n<p><strong>Favourite quote:<\/strong> Treat clients how you would like to be treated \u2013 fairly and honestly.<\/p>\n<p><strong>Best part of work:<\/strong> Being part of a great team. Working with builder partners in Southwestern Ontario whose talents are amazing and communities transform entire neighbourhoods.<\/p>\n<p><strong>Memorable moment:<\/strong> Skydiving<\/p>\n<h5><strong>Soar to new heights<\/strong><\/h5>\n<p>Tracey has more than 25 years of experience in sales and account management, especially in executing full sales cycles and product solutions in the areas of hot water tanks, heating and air conditioning for builders.<\/p>\n<p>Tracey brings clear thinking, exceptional service and extensive experience to each project, with a razor-sharp focus on your bottom line and the needs of your homeowners. Guided by a strong work ethic, Tracey is committed to working with builder partners to provide the very best solutions for heating, cooling and hot water to their new home buyer customers.<\/p>\n<p>Tracey is actively involved in local home builders\u2019 associations in her area.<\/p>\n<\/div>\n                                              <\/div>\n              \n            <\/div>\n          <\/div>\n        <\/div>\n\n      \n        <div class=\"profile-card__details__panel\" id=\"profile-card__details__panel-bb168aff\" data-panel-id=\"bb168aff\" style=\"display:none;\">\n          <div class=\"row\">\n            <div class=\"column\">\n\n              <div class=\"panel__details\">\n                <button class=\"panel__toggle expand-toggle\" aria-label=\"Close\">\n                  <span class=\"screen-reader-text\">Close<\/span>\n                  <i class=\"fa fa-close\"><\/i>\n                <\/button>\n\n                                  <p class=\"panel__details__email\">\n                    <a href=\"mailto:jhurd@reliancecomfort.com\" title=\"Email Jennifer Hurd\">\n                      jhurd@reliancecomfort.com\n                    <\/a>\n                  <\/p>\n                                                  <p class=\"panel__details__phone\">\n                    <a href=\"phone:6478807973\" title=\"Call Jennifer Hurd\">\n                      647-880-7973\n                    <\/a>\n                  <\/p>\n                                                  <div class=\"panel__details__bio\"><p>Jennifer is on a mission: to contribute, lead, and serve. For over 12 years, she has served as a director on the board of the Durham Region Home Builders\u2019 Association.<\/p>\n<h4><strong>Fast Facts<\/strong><\/h4>\n<p><strong>Area of study:<\/strong> Business and sales.<\/p>\n<p><strong>Hobbies:<\/strong> Cooking and golfing.<\/p>\n<p><strong>Favourite quote:<\/strong> Well done is better than well said.<\/p>\n<p><strong>Best part of work:<\/strong> Feeling part of a family that helps and relies on each other.<\/p>\n<p><strong>Memorable moment:<\/strong> Meeting family members for the first time in Scotland.<\/p>\n<p><strong>Joined Reliance:<\/strong> 2007 (for a period of 5 years); and then again in 2018.<\/p>\n<h5><strong>Service Leadership<\/strong><\/h5>\n<p>Jennifer is on a mission: to contribute, lead, and serve. For over 12 years, she has served as a director on the board of the Durham Region Home Builders\u2019 Association, having won the President\u2019s Star Award in 2008, 2009, and 2010, and in 2013\/2014 served as the association\u2019s president. Jennifer has also been a board member and on the selection committee for Habitat for Humanity in her region.<\/p>\n<p>In 2008, 2009, and 2010, Jennifer received the President\u2019s Sales Award for Reliance.<\/p>\n<p>Her dedication, strong interpersonal skills, and experience in the new construction industry make a positive impact on her clients and their businesses each and every day.<\/p>\n<\/div>\n                                              <\/div>\n              \n            <\/div>\n          <\/div>\n        <\/div>\n\n      \n        <div class=\"profile-card__details__panel\" id=\"profile-card__details__panel-99597ad2\" data-panel-id=\"99597ad2\" style=\"display:none;\">\n          <div class=\"row\">\n            <div class=\"column\">\n\n              <div class=\"panel__details\">\n                <button class=\"panel__toggle expand-toggle\" aria-label=\"Close\">\n                  <span class=\"screen-reader-text\">Close<\/span>\n                  <i class=\"fa fa-close\"><\/i>\n                <\/button>\n\n                                  <p class=\"panel__details__email\">\n                    <a href=\"mailto:Rcoker2@reliancecomfort.com\" title=\"Email Rick Coker\">\n                      Rcoker2@reliancecomfort.com\n                    <\/a>\n                  <\/p>\n                                                                  <div class=\"panel__details__bio\"><p>I have over 25 years of experience in Management and Account Management and bring a tremendous work ethic and the ability to think out of the box to provide solutions.<\/p>\n<h4><strong>Fast Facts<\/strong><\/h4>\n<p><strong>Hobbies:<\/strong> Travelling, Avid Music Listener<\/p>\n<p><strong>Favourite quote:<\/strong> The greatest glory in living lies not in never falling, but in rising every time we fall.<\/p>\n<p><strong>Best part of work:<\/strong> Working in the Building Industry and being able to provide solutions that make a real difference for Homeowners throughout the province and country.<\/p>\n<p><strong>Memorable moment:<\/strong> Living in Tobago<\/p>\n<h5><strong>Soar to new heights<\/strong><\/h5>\n<p>I have over 25 years of experience in Management and Account Management and bring a tremendous work ethic and the ability to think out of the box to provide solutions.<\/p>\n<p>I have always been proud to provide exceptional service and extensive experience to all builder projects, no matter the size or scope. I believe in providing builders with the best opportunity to improve their bottom line while allowing them to maintain prices for their homeowners that keep them competitive.<\/p>\n<p>I am a strong believer in waking up every morning with a chance to make a difference by simply always doing your best and bringing your \u201cA\u201d game. Always do a checkup from the neck up to ensure you are ready to deliver the best results every day.<\/p>\n<p>I have been involved in the building industry at all levels\u2014from being a member, sitting on a variety of boards, and serving as a former President of the PKHBA.<\/p>\n<\/div>\n                                              <\/div>\n              \n            <\/div>\n          <\/div>\n        <\/div>\n\n      \n        <div class=\"profile-card__details__panel\" id=\"profile-card__details__panel-ab42f068\" data-panel-id=\"ab42f068\" style=\"display:none;\">\n          <div class=\"row\">\n            <div class=\"column\">\n\n              <div class=\"panel__details\">\n                <button class=\"panel__toggle expand-toggle\" aria-label=\"Close\">\n                  <span class=\"screen-reader-text\">Close<\/span>\n                  <i class=\"fa fa-close\"><\/i>\n                <\/button>\n\n                                  <p class=\"panel__details__email\">\n                    <a href=\"mailto:fosman@reliancecomfort.com\" title=\"Email Feddie Osman\">\n                      fosman@reliancecomfort.com\n                    <\/a>\n                  <\/p>\n                                                  <p class=\"panel__details__phone\">\n                    <a href=\"phone:6132776565\" title=\"Call Feddie Osman\">\n                      613-277-6565\n                    <\/a>\n                  <\/p>\n                                                  <div class=\"panel__details__bio\"><p>Feddie Osman is an accomplished professional in the HVAC industry, honoured with prestigious President\u2019s Awards from two of Canada\u2019s largest HVAC companies.<\/p>\n<p>With an impressive 18-year tenure, he has excelled in sales leadership, coaching, and mentoring, playing a pivotal role in training numerous HVAC professionals from various companies.<\/p>\n<h4><strong>Fast Facts<\/strong><\/h4>\n<p><strong>Hobbies:<\/strong> Feddie is an avid sports enthusiast, both participating in and spectating various sports.<\/p>\n<p><strong>Favourite quote:<\/strong> Work Hard, Be Humble, Stay Kind<\/p>\n<p><strong>Best part of work:<\/strong> There is no I in Team. We all work and support one another to achieve collective success!<\/p>\n<h5><strong>Teamwork Makes The Dream Work<\/strong><\/h5>\n<h5><strong>Advocacy and Leadership<\/strong><\/h5>\n<p>Feddie\u2019s success is deeply rooted in his commitment to knowledge, fostering strong relationships, and upholding unwavering integrity.<\/p>\n<p>Notably, Feddie finds immense satisfaction in striving to provide customers with a world-class experience, treating them with the utmost care and respect. He firmly believes in treating others the way he would want to be treated, emphasizing the importance of exceptional customer service.<\/p>\n<\/div>\n                                              <\/div>\n              \n            <\/div>\n          <\/div>\n        <\/div>\n\n      \n        <div class=\"profile-card__details__panel\" id=\"profile-card__details__panel-364d93c4\" data-panel-id=\"364d93c4\" style=\"display:none;\">\n          <div class=\"row\">\n            <div class=\"column\">\n\n              <div class=\"panel__details\">\n                <button class=\"panel__toggle expand-toggle\" aria-label=\"Close\">\n                  <span class=\"screen-reader-text\">Close<\/span>\n                  <i class=\"fa fa-close\"><\/i>\n                <\/button>\n\n                                  <p class=\"panel__details__email\">\n                    <a href=\"mailto:cagostino@reliancecomfort.com\" title=\"Email Carla Agostino\">\n                      cagostino@reliancecomfort.com\n                    <\/a>\n                  <\/p>\n                                                  <p class=\"panel__details__phone\">\n                    <a href=\"phone:3658337299\" title=\"Call Carla Agostino\">\n                      365-833-7299\n                    <\/a>\n                  <\/p>\n                                                  <div class=\"panel__details__bio\"><p>Carla Agostino has been with Reliance Home Comfort for close to 30 years, working in the new home construction market. Carla is an active member of home builders\u2019 associations and has, in particular, an extensive record of contribution with and recognition from the Hamilton\/Halton Home Builders\u2019 Association, holding various positions on the board and serving as its president in 2012.<\/p>\n<h4><strong>Fast Facts<\/strong><\/h4>\n<p><strong>Area of study:<\/strong> Politics and Business.<\/p>\n<p><strong>Hobbies:<\/strong> Traveling and pottery.<\/p>\n<p><strong>Favourite quote:<\/strong> Everything and everyone comes into your life for a reason. You just need to look and listen.<\/p>\n<p><strong>Best part of work:<\/strong> Building relationships; providing builders with solutions that provide home comfort.<\/p>\n<p><strong>Memorable moment:<\/strong> Making dad proud by breaking down gender barriers and winning the Superwoman Award from the local home builders\u2019 association.<\/p>\n<p><strong>Joined Reliance:<\/strong> 1990<\/p>\n<h5><strong>Superhuman Strength<\/strong><\/h5>\n<p>Carla Agostino has been with Reliance Home Comfort for over 34 years, working in the new home construction market for the last 20. Carla is an active member of home builders\u2019 associations and has an extensive record of contribution with and recognition from the Hamilton\/Halton Home Builders\u2019 Association, holding various positions on the board and serving as its president in 2012.<\/p>\n<p>From this same association, Carla has been awarded the prestigious President\u2019s Award (2005 and 2007) and Distinguished Service Award (2011). Under her leadership, Reliance was named Member of the Year in 2008, 2009, and again in 2010.<\/p>\n<p>In 2018, the association awarded Carla with a special \u201cSuperwoman Award.\u201d<\/p>\n<\/div>\n                                              <\/div>\n              \n            <\/div>\n          <\/div>\n        <\/div>\n\n      \n        <div class=\"profile-card__details__panel\" id=\"profile-card__details__panel-6347eb20\" data-panel-id=\"6347eb20\" style=\"display:none;\">\n          <div class=\"row\">\n            <div class=\"column\">\n\n              <div class=\"panel__details\">\n                <button class=\"panel__toggle expand-toggle\" aria-label=\"Close\">\n                  <span class=\"screen-reader-text\">Close<\/span>\n                  <i class=\"fa fa-close\"><\/i>\n                <\/button>\n\n                                  <p class=\"panel__details__email\">\n                    <a href=\"mailto:PSpinosa@reliancecomfort.com\" title=\"Email Paolo Spinosa\">\n                      PSpinosa@reliancecomfort.com\n                    <\/a>\n                  <\/p>\n                                                  <p class=\"panel__details__phone\">\n                    <a href=\"phone:4164279963\" title=\"Call Paolo Spinosa\">\n                      416-427-9963  \n                    <\/a>\n                  <\/p>\n                                                  <div class=\"panel__details__bio\"><p>Paolo offers more than 25 years of experience in the HVAC industry. Working closely with distributors, contractors, and manufacturers, he\u2019s particularly focused on shipping logistics and distribution, equipment sales, technical engineering and manufacturing, as well as construction.<\/p>\n<h4><strong>Fast Facts<\/strong><\/h4>\n<p><strong>Hobbies:<\/strong> Travelling and making the most of my time with family and friends.<\/p>\n<p><strong>Favourite quote:<\/strong> Learn from today\u2019s mistakes to make tomorrow better.<\/p>\n<p><strong>Memorable moment:<\/strong> Driving through the Italian countryside while on vacation with my son.<\/p>\n<h5><strong>Advocacy and Leadership<\/strong><\/h5>\n<p>Paolo offers more than 25 years of experience in the HVAC industry. Working closely with distributors, contractors, and manufacturers, he\u2019s particularly focused on shipping logistics and distribution, equipment sales, technical engineering and manufacturing, as well as construction.<\/p>\n<\/div>\n                                              <\/div>\n              \n            <\/div>\n          <\/div>\n        <\/div>\n\n      \n        <div class=\"profile-card__details__panel\" id=\"profile-card__details__panel-26ecd82d\" data-panel-id=\"26ecd82d\" style=\"display:none;\">\n          <div class=\"row\">\n            <div class=\"column\">\n\n              <div class=\"panel__details\">\n                <button class=\"panel__toggle expand-toggle\" aria-label=\"Close\">\n                  <span class=\"screen-reader-text\">Close<\/span>\n                  <i class=\"fa fa-close\"><\/i>\n                <\/button>\n\n                                  <p class=\"panel__details__email\">\n                    <a href=\"mailto:MNikitin@reliancecomfort.com\" title=\"Email Michelle Nikitin\">\n                      MNikitin@reliancecomfort.com\n                    <\/a>\n                  <\/p>\n                                                  <p class=\"panel__details__phone\">\n                    <a href=\"phone:4039914946\" title=\"Call Michelle Nikitin\">\n                      403.991.4946\n                    <\/a>\n                  <\/p>\n                                                  <div class=\"panel__details__bio\"><p>I have been in the utility industry for over 15 years, with the last 5 directly working with builders.  I am passionate, and never back down from a challenge.<\/p>\n<h4><strong>Fast Facts<\/strong><\/h4>\n<p><strong>Hobbies:<\/strong> Being a mom! I enjoy doing everything my kids love \u2014 it&#8217;s the best way to stay connected and have fun together.<\/p>\n<p><strong>Favourite Quote:<\/strong> \u201cLeadership is about making others better as a result of your presence and making sure that impact lasts in your absence.\u201d- Sheryl Sandburg <\/p>\n<p><strong>Best Part of My Work:<\/strong> I love the dynamic nature of the building industry \u2014 no two days are ever the same. Every challenge a builder faces is an opportunity to collaborate and find creative solutions.<\/p>\n<p><strong>Memorable Moment:<\/strong> Receiving the 2024 Integrity Award at Enbridge Gas was a proud milestone. It\u2019s a reflection of my dedication, work ethic, and commitment to doing what&#8217;s right.<\/p>\n<h5><strong>Soar to new Heights:<\/strong><\/h5>\n<p>As a working mom, consistently multi-tasking, while balancing work-life status, I&#8217;m proud of everything I have accomplished to date. I continue to move up in my career, taking on new challenges and stepping into roles that push me to grow both personally and professionally. Each opportunity has allowed me to build on my experience, strengthen my leadership skills, and make a greater impact in the industry. I&#8217;m passionate about what I do, and I&#8217;m excited to keep learning, evolving, and reaching new milestones as I continue to grow in my career journey.<\/p>\n<\/div>\n                                              <\/div>\n              \n            <\/div>\n          <\/div>\n        <\/div>\n\n      \n    <\/div>\n\n  <\/section>\n\n\n<div class=\"rhc-spacer \" style=\"margin:-48px 0 0\"><\/div>\n\n\n\n<div class=\"wp-block-group has-light-blue-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><section class=\"section generic-content\">\n    <div class=\"row\">\n      <div class=\"column\">\n        <div class=\"generic-content__container\">\n                      <h2 class=\"generic-content__container__title\">Why Reliance Builder Program<\/h2>\n                    <p>As one of the largest rental water heater and HVAC companies in Canada, we are committed to delivering quality equipment, expertise and innovative solutions to our builder partners.<\/p>\n\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n\n<div class=\"rhc-spacer \" style=\"margin:-10px 0 0\"><\/div>\n\n\n<section id=\"icon-feat-list-69e366fb6116c\" class=\"section icon-feat-list theme--dark\"  style=\"background-color: #e9eff4;\" >\n    <div class=\"row\">\n      <div class=\"column\">\n        <div class=\"icon-feat-list__inner\">\n          \n          <div class=\"icon-feat-list__col\">\n\n            \n              <div class=\"icon-feat-list__item theme--dark\">\n                <button class=\"item__toggle theme--dark\" type=\"button\"\n                  id=\"toggle--69e366fb6116c__item-0-header\"\n                  aria-controls=\"toggle--69e366fb6116c__item-0-content\">\n                  <span class=\"toggle__icon\">\n                    <i class=\"fa-classic fa-regular fa-user\"><\/i>\n                  <\/span>\n                  <span class=\"toggle__title\">Dedicated Builder Team<\/span>\n                  <span class=\"toggle__button-icon\">\n                      <i class=\"fa-sharp fa-regular fa-plus\"><\/i>\n                      <i class=\"fa-solid fa-minus\"><\/i>\n                  <\/span>\n                <\/button>\n\n                <div class=\"item__icon theme--dark align--top\">\n                  <i class=\"fa-classic fa-regular fa-user\"><\/i>\n                <\/div>\n                <div class=\"item__content theme--dark\">\n                  <h3 id=\"toggle--69e366fb6116c__item-0-header__title\" class=\"item__content__title\">Dedicated Builder Team<\/h3>\n                  <div id=\"toggle--69e366fb6116c__item-0-content\" \n                    class=\"item__content__text text-editor\" \n                    aria-labelledby=\"toggle--69e366fb6116c__item-0-header__title\">\n                      <div class=\"item__content__inner\">\n                        <p>Feel confident knowing that you have the support of your Reliance Key Account Manager, Technical Project Manager and dedicated builder support team to deliver exceptional service, expertise and dependability. We work closely with all stakeholders to keep builders\u2019 needs at the forefront.<\/p>\n\n                      <\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n\n            \n              <div class=\"icon-feat-list__item theme--dark\">\n                <button class=\"item__toggle theme--dark\" type=\"button\"\n                  id=\"toggle--69e366fb6116c__item-1-header\"\n                  aria-controls=\"toggle--69e366fb6116c__item-1-content\">\n                  <span class=\"toggle__icon\">\n                    <i class=\"fa-classic fa-regular fa-thumbs-up\"><\/i>\n                  <\/span>\n                  <span class=\"toggle__title\">Ease and Simplicity<\/span>\n                  <span class=\"toggle__button-icon\">\n                      <i class=\"fa-sharp fa-regular fa-plus\"><\/i>\n                      <i class=\"fa-solid fa-minus\"><\/i>\n                  <\/span>\n                <\/button>\n\n                <div class=\"item__icon theme--dark align--top\">\n                  <i class=\"fa-classic fa-regular fa-thumbs-up\"><\/i>\n                <\/div>\n                <div class=\"item__content theme--dark\">\n                  <h3 id=\"toggle--69e366fb6116c__item-1-header__title\" class=\"item__content__title\">Ease and Simplicity<\/h3>\n                  <div id=\"toggle--69e366fb6116c__item-1-content\" \n                    class=\"item__content__text text-editor\" \n                    aria-labelledby=\"toggle--69e366fb6116c__item-1-header__title\">\n                      <div class=\"item__content__inner\">\n                        <p>At Reliance, we work with you every step of the way to make it as simple and easy as possible to do business with us. We offer seamless ordering and delivery, a wide product assortment from top manufacturers, competitive rental rates and access to in-home service experts.<\/p>\n\n                      <\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n\n            \n              <div class=\"icon-feat-list__item theme--dark\">\n                <button class=\"item__toggle theme--dark\" type=\"button\"\n                  id=\"toggle--69e366fb6116c__item-2-header\"\n                  aria-controls=\"toggle--69e366fb6116c__item-2-content\">\n                  <span class=\"toggle__icon\">\n                    <i class=\"fa-classic fa-regular fa-handshake\"><\/i>\n                  <\/span>\n                  <span class=\"toggle__title\">Collaboration<\/span>\n                  <span class=\"toggle__button-icon\">\n                      <i class=\"fa-sharp fa-regular fa-plus\"><\/i>\n                      <i class=\"fa-solid fa-minus\"><\/i>\n                  <\/span>\n                <\/button>\n\n                <div class=\"item__icon theme--dark align--top\">\n                  <i class=\"fa-classic fa-regular fa-handshake\"><\/i>\n                <\/div>\n                <div class=\"item__content theme--dark\">\n                  <h3 id=\"toggle--69e366fb6116c__item-2-header__title\" class=\"item__content__title\">Collaboration<\/h3>\n                  <div id=\"toggle--69e366fb6116c__item-2-content\" \n                    class=\"item__content__text text-editor\" \n                    aria-labelledby=\"toggle--69e366fb6116c__item-2-header__title\">\n                      <div class=\"item__content__inner\">\n                        <p>Reliance has been recognized by Waterstone Human Capital Ltd. as one of Canada\u2019s 10 Most Admired Corporate Cultures and extends that pride into meaningful relationships with builder &amp; industry stakeholders. We are determined to work with our partners to find flexible solutions that best serve your homebuyers needs.<\/p>\n\n                      <\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n\n            \n          <\/div>\n\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n<div class=\"rhc-spacer \" style=\"margin:-48px 0 0\"><\/div>\n\n\n<div class=\"rhc-spacer \" style=\"margin:48px 0 0\"><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"footnotes":""},"product-service-type":[],"page-type":[],"class_list":["post-37","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.7 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Find Your Reliance Builder Key Account Manager | Regional Support Across Canada<\/title>\n<meta name=\"description\" content=\"Connect with your local Reliance Builder Key Account Manager for personalized support on HVAC, water heating, and smart home solutions. Serving builders across Canada.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/reliancecommercialsolutions.com\/builder-hvac-canada\/find-a-representative\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Find a Representative\" \/>\n<meta property=\"og:description\" content=\"Connect with your local Reliance Builder Key Account Manager for personalized support on HVAC, water heating, and smart home solutions. 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